eWebconnect

Shopping cart

Make Appointment

What is WhatsApp Business API?

  • Home
  • What is WhatsApp Business API?

What is WhatsApp Business API?

 

The WhatsApp Business API allows medium and large businesses to send secure, automated, and personalized messages on WhatsApp. With the help of a trusted WhatsApp Business API provider, companies can deliver real-time notifications, customer support, and bulk messages at scale. It’s a powerful WhatsApp Business API solution for enhancing communication and building customer relationships.

Build trust and boost customer satisfaction with personalized and secure messaging on WhatsApp.

Features

WhatsApp API Features Designed for Business Growth

Rich Media Messaging

Send images, videos, documents, and audio using the WhatsApp Business API for more engaging and effective customer interactions.

Interactive Buttons

Facilitate quick replies, call-to-action buttons, and list messages for streamlined user interactions.

Automated Notifications

Send timely alerts like order confirmations, payment reminders, and shipping updates.

Two-Way Conversations

Engage customers in real-time for support, feedback, or inquiries.

Verified Business Profile

Build trust with a verified business account that displays your brand name, logo, contact details, and description enabled through an official WhatsApp API provider

End-to-End Encryption

All messages sent via the WhatsApp Business API are protected with encryption, ensuring secure communication and data privacy.

Multi-Agent Support

Handle customer chats faster by allowing multiple agents to respond through one WhatsApp Business API platform.

Analytics & Reporting

Measure campaign success with insights into delivery rates, read receipts, and user engagement.

Chatbot Integration

Use chatbots to answer common questions, collect customer details, and give instant support—anytime, even when your team is offline.